福岡・九州UD情報センター

Wheelchair and Stroller rental serviceList and Inquiry(reservation) form

車いす・ベビーカーのレンタルiについて

Wheelchair rental
The wheelchair is foldable

Wheelchair Rental Fee

¥1,000(Including Tax)/ 1 day
※please make a reservation because they’re limited.
※for more details, please contact us.

Wheelchair size

  When usedWhen folded
Width about 65cm about 35cm
Total height about 85cm(folded type Grip) 60cm
front and backabout 1m
weightabout 14kg

Bearing surface size is 40cm x 40cm

Electric wheelchair rental
Short-distance mobility WHILL Model F Rental starts October 1, 2024.

Whill Rental Fee

¥4,000(Including Tax)/ 1 day

*Please make a reservation because they’re limited.
*for more details, please contact us.
*Reservations are accepted from October 1,2024 onwards.
*When filling out the reservation form, please indicate your preference for “Whill” in the inquiry section.

<Related videos/links>
1. Introduction video
2. How to ride and operate
3. How to fold and unfold
4. How to transport
5. About the product

RASREL Rental Fee

¥2,000(Including Tax)/ 1 day

*Please make a reservation because they’re limited.
*for more details, please contact us.
*When filling out the reservation form, please indicate your preference for “RASREL” in the inquiry section.

Stroller Rental
We have type A and B of strollers; you can choose

Stroller Rental Fee

¥1,000(Including Tax)/ 1 day

*there is a case of difference from the photos.
*Please make a reservation because they’re limited.
*for more details, please contact us.

ベビーカーのタイプ

Pick-up and Retern Counter information
Pick-up and return at our information desk are available outside of opening hours.

Fukuoka Airport
Tourist Information Center for People with Disabilities and Seniors

Address:〒812-0003
Fukuoka Airport Domestic Flight Arrival Hall North Exit, ShimoUsui 778-1,Hakata-ku, Fukuoka city, Fukuoka Prefecture.

Phone: 092-624-0888
Fax: 092-624-0888
Email: info@ud-kyushu.jp

Opening hours: 10:00-18:00 (open all year round)

<About out-of-hours service>
*Special fees outside of opening hours (10: 00-18: 00) will be charged (500yen once)
*Out-of-hours service is limited to our information counter. 

<Payment method>
*Cashless payment is available at the counter.

Delivery service
If you need, we can deliver wheelchairs and strollers to hotels along the subway stations in Hakata/Tenjin districts for rental. (charged service, reservation required)

<International Terminal>
・Delivery fees
 : Delivery to or return from international terminal… 1,000 yen
 : Delivery to and return from international terminal… 2,000 yen
・Meeting place : Next to the Arrival Gate on the 1st floor
・Service hours : 11:00-17:00 (specify time)

Delivery reservations cannot be made on the day. (Reservations must be confirmed by 5:00 p.m. the day before.)

<Hakata Station>
・Delivery fees
 : Delivery to or return from Hakata station… 1,000 yen
 : Delivery to and return from Hakata station… 2,000 yen
・Location
 : In front of the JR Ticket Office (Midori-no-madoguchi)
  at the Chikushi exi(next to the Shinkansen ticket gate)
・Service hours
 : 11:00-17:00 (specify time)

Delivery reservations cannot be made on the day. (Reservations must be confirmed by 5:00 p.m. the day before.)

<Hotels>
Limited to hotels near Hakata Station and Tenjin Station
・Delivery fees      : Delivery to or return from hotels… 1,000 yen
                           : Delivery to and return from hotels… 2,000 yen
・Service hours     : 11:00-17:00 (specify time)

※For hotels far from the subway line, an additional fee will be charged.
Delivery reservations cannot be made on the day. (Reservations must be confirmed by 5:00 p.m. the day before.)
※Payment at the time of delivery is only possible in cash (Japanese yen).
※Delivery fees are per unit.
※If there are many delivery reservations, we may refuse new reservations.
※If you cancel after the delivery has departed, only the delivery fee will be charged.

Notes

Our reply email may be treated as spam on your device.
 If you do not receive a reply email, be sure to check your spam box.
・There is basically no cancellation fee.
・If you cancel after delivery has begun, you will be charged the delivery fee only.
・In the unlikely event of a breakdown, you will need to bring the rental item to our information desk or a designated return location.

<About delivery>
※If you are late for delivery, a late fee will be charged from 30 minutes after the meeting time.
※Late fee of 500 yen/30 minutes (excluding flight arrival delays)
※Changes to delivery times can be discussed up to one hour before the delivery time.
※Payment at the time of delivery is only possible in cash (Japanese yen).
※Delivery fees are per unit.
※If there are many delivery reservations, we may refuse new reservations.
※If you cancel after the delivery has departed, only the delivery fee will be charged.

Reservation (Inquiry) form
Please feel free to contact us from this form

Customer Information

RequiredName
Famliy name
First name
RequiredEnglish notation
Famliy name
First name
RequiredEmail Address
RequiredOnce again for confirmation
RequiredCity name
RequiredTelephone Number

Rental supplies

RequiredRental supplies

pick-up location, pick-up date and time, arrival flight number to Fukuoka Airport, etc.

RequiredSelect pick-up location
RequiredPick-up date, pick-up time
Pick-up date
Pick-up time
RequiredHow to come
RequiredFlight number(Arrival at Fukuoka Airport)
RequiredArrival date and time at Fukuoka Airport
Arrival date
Arrival time

Return location, return date and time, deparature flight number from Fukuoka Airport, etc.

RequiredSelect Return location
RequiredReturn date/time
Return date
Return time
RequiredHow to leave
RequiredFlight number(Departure at Fukuoka Airport)
RequiredDeparture date and time at Fukuoka Airport
Departure date
Departure time
Contact Us
RequiredLast check

現在、海外から予約ができない事例が発生しております。
予約サイトから予約ができない方は下記よりお問い合わせください。
email: info@ud-kyushu.jp

현재, 해외에서 예약을 할 수 없는 사례가 발생하고 있습니다.
예약 양식에서 예약을 할 수 없는 분은 아래에서 문의해 주십시오.
email: info@ud-kyushu.jp

目前,存在無法從海外進行預約的情況。
如果您無法使用預訂表進行預訂,請使用下面的表格與我們聯絡。
電子郵件:info@ud-kyushu.jp

Currently, there are cases where reservations cannot be made from overseas.
If you are unable to make a reservation via the reservation form, please contact us using the details below.
email: info@ud-kyushu.jp